Job Opportunities

Capitec Call Centre Agents



Capitec  Call Centre Agents

 



Agent: Direct Loan

Company: Capitec Bank Ltd

Apply by: 07 October 2022 



Purpose Statement

  • To respond to telephone and online queries from clients; provide service, fulfil clients’ needs and the granting of Global One (Save, Transact, Insure, Credit) and achieve targets.



Experience



Min:

  • This role is deemed to be appropriate for a matriculate without previous experience.



Ideal:

  • 1 – 2 years telemarketing experience, preferably in sales
  • Call centre experience
  • Of a sales/credit/fraud environment
  • Of (Or) working in a Capitec Bank branch

 



Qualifications (Minimum)

  • Grade 12 National Certificate / Vocational

 



Qualifications (Ideal or Preferred)

  • A relevant tertiary qualification in Human Resources or Business Management



Knowledge

Min:

  • Basic calculations



Ideal:

  • Understanding of banking or financial principles and environment
  • Basic telesales techniques and methods
  • Basic sales principles and techniques
  • Basic operational and product knowledge
  • Capitec Bank Products and Procedure



Skills

  • Communications Skills
  • Computer Literacy (MS Word, MS Excel, MS Outlook)
  • Attention to Detail
  • Analytical Skills
  • Selling Skills
  • Influencing Skills
  • Telephonic / Call skills



Conditions of Employment

  • Clear criminal and credit record
  • Willing to work regular shifts or weekends or rotational standbys



Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.



CLICK HERE TO APPLY

 



Location: Bellville, Western Cape, ZA



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