Capitec Bank Better Champion – (Matric Only) No Experience required

Capitec Bank Better Champion – No Experience required

Location: South Africa

Company: Capitec Bank Ltd

We’re on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:

1. To see what this job is about and complete a short assessment, please click here!

2. Once you have completed the above finalize your application by clicking apply below

Purpose Statement

To welcome clients and coordinate the branch flow through efficient queue functioning, providing excellent client service by assisting clients at the ATM and to complete transactions on any remote or self service channels.

Experience

Minimum:

No experience required but individual needs to hold a Grade 12 National Certificate

Ideal:

At least 1 year’s client service experience within a retail/ financial/ banking environment

Qualifications (Minimum)

Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

Knowledge

Basic calculations
Knowledge of Capitec Bank products and business processes (internal)

Skills

Communications Skills
Computer Literacy (MS Word, MS Excel, MS Outlook)
Interpersonal & Relationship management Skills
Problem solving skills
Attention to Detail

Competencies

Adhering to Principles and Values
Adhering to Principles and Values_Acting with Integrity
Adhering to Principles and Values_Demonstrating Beliefs and Principles
Adhering to Principles and Values_Showing Community and Social Responsibility
Relating and Networking
Relating and Networking_Creating and Maintaining Networks
Relating and Networking_Managing Political Situations
Relating and Networking_Interacting with People at Different Levels
Relating and Networking_Establishing Relationships
Persuading and Influencing
Persuading and Influencing_Making Convincing Arguments
Persuading and Influencing_Making a Strong Impression
Persuading and Influencing_Negotiating Agreements
Presenting and Communicating Information
Presenting and Communicating Information_Communicating Effectively
Presenting and Communicating information_Presenting and Public Speaking
Delivering Results and Meeting Customer Expectations
Delivering Results and Meeting Customer Expectations_Championing Customer Needs
Delivering Results and Meeting Customer Expectations_Delivering High Quality Work
Delivering Results and Meeting Customer Expectations_Meeting Basic Work Expectations
Delivering Results and Meeting Customer Expectations_Serving Customers
Following Instructions and Procedures
Following Instructions and Procedures_Accepting Direction
Following Instructions and Procedures_Following Policies and Procedures
Following Instructions and Procedures_Managing Meetings
Following Instructions and Procedures_Managing Risk
Following Instructions and Procedures_Managing Time
Following Instructions and Procedures_Working Safely