APPLY: CALL CENTRE AGENTS POSITIONS X5

APPLY FOR CALL CENTRE AGENTS POSITIONS X5

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Job Ref #: FW0923
Industry: Call Centre
Job Type: Permanent
Positions Available: 5

At Mango5 we offer you the opportunity for immense growth and development. Our Mango5 family drives their own success, with our hard work and dedication we create a very strong work ethic. Our willingness to excel makes for an awesome working environment. We believe in enhancing our brand through our people. We embrace the diversity in our employees and together we encourage a culture of respect for others.

 

Job Description

Mango5 has an exciting new campaign, and we are seeking Highly motivated, energetic, and experienced sales executives to join our team. The senior sales executive is an experienced sales individual who is FAIS accredited. This individual will be responsible for successfully executing on outbound sales calls whilst supporting the upskilling of less experienced sales executives. This individuals’ duties will include: Executing and closing sales Understanding the product and the respective features and benefits.

 

Initiate sales with potential customers over the phone and informing them about product features using scripts. Building rapport with customers and using the need that Futurewise aims to address to close sales deals. Effectively answering customers’ questions. Accurately capturing customer and beneficiary information. Understanding and operating within the regulatory frameworks for financial service providers. Maximising sales performance: Monitoring sales performance and identifying improvement opportunities. Actively seeking customer feedback and raising reasons for not buying the product with the team leader. Keep up to date on general developments in education that can be used on sales calls. Make suggestions to the team leader on improvements to the script that can improve sales without detail. Coaching less experienced staff on effective sales strategies.

 

This role has the following requirements: Qualifications Matric Certificate Additional Qualifications Advantageous Experience Experience as a telesales representative selling long term insurance products. Proven track record of successfully meeting sales quota, preferably over the phone. Experience in working with relevant computer programs and telephone systems is advantageous). Working Hours: Monday to Friday – 8am to 5pm Remuneration: Monthly basic: R6500 Additional commission and incentive earnings. Benefits: Medical Insurance YouAssist – Access to emergency response, trauma and home assist Internal LMS – access to online courses to aid with professional, writing, and personal development Please note that due to the high volume of CV’s received only shortlisted applicants will be contacted. Should you not receive communication from our office within two weeks of submission, kindly consider your application unsuccessful for this position. We will keep your CV on file and re-establish contact with you should opportunities in line with your expertise become available in future.

 

 

Job Requirements

• Matric Certificate. • Credit and Criminal Clear • A minimum of 1 year sales experience. • Experience in selling money-market or insurance instruments advantageous. • Proven experience as a telesales representative selling long-term insurance products. • Proven track record of successfully meeting a sales quota, preferably over the phone. • Experience in working with relevant computer programs and telephone systems is advantageous).

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