Client Service Officer Department of Labour

CLIENT SERVICE OFFICER

POST 11/24 : CLIENT SERVICE OFFICER: COID SERVICES HR4/4/5/05
SALARY : R211 713 per annum
CENTRE : KZN Dundee

REQUIREMENTS : Matriculation/ Grade 12. Knowledge: Public Service Act, Public Service
Regulation, Compensation Fund business strategies and goals, Compensation
fund value chain, Directorate goals and performance requirements, PFMA and
Treasury Regulations, Customer Service (Batho Pele Principles). Skills:
Computer literacy, Business Writing Skills, Listening skills, Telephone
etiquette, Basic interpersonal skills.

DUTIES : Receive and verify documents for registration. Register the claims on the
Operational System. Assist employer services at the kiosk, online system and
service centres. Handle all service related queries and complaints.

ENQUIRIES : Ms T Khumalo Tel: (034) 212 3147

APPLICATIONS : Deputy Director: Ladysmith Labour Centre, PO Box 445, Dundee 3000 or hand
deliver at 63 Victoria Street, Dundee
FOR ATTENTION : Sub-directorate: Human Resources Operations, KwaZulu-Natal Email: Jobs-KZN2@labour.gov.za

DEPARTMENT OF EMPLOYMENT AND LABOUR
It is the Department’s intention to promote equity (race, gender and disability) through the filling of this post with a candidate whose transfer / promotion / appointment will promote representivity in line with the numeric targets as contained in our Employment Equity plan.

CLOSING DATE : 11 April 2022 at 16:00